Sending Machine to Microsoft

Hi

My machine is now not reading any discs so I have requested a repair to my machine, but I was wondering what I need to put my machine in to arrange the postage of the unit? i.e. is a box needed?

Am I reading it correctly that I need to send this to Microsoft myself?

Regards

Stiffy

you do need to pack just the console (no hdd or leads) in a box with packing or newspaper to keep it safe,you should very soon get a postage label sent to you and a ups courier will pick it up and a week or so later it will get back to you.hopefully.

Cheers Woodlin.

When I arranged the repair it said the label will be sent via email and I would be emailed when the empty box is sent. Do you know what that means? Are they sending me a box. I walk to Rymans tomorrow to get a box otherwise.

Cheers for the help.

David

Most people to get sent boxes.
Doctor mambo got sent a box, but I had to use my own box for mine last year.
Just do whatever M$ said to do buddy.

i guess if they say they sending a box then they are?? i personally used my own last year like kent,but they must send out their own nowadays.as kent says do what they ask you to,thats probably best.

Cheers fellas.

Looks like I will not be online for a while then.

Have fun without me

Just started playing the console a lot too.

You can still hang around here and post and chat with us mate.
Your valued here and shame you dont play with us all more often.

Yeah, just stick around and shoot the breeze. I've yet to get my GSA online cherry popped (cuse my packed out spring calendar!), but it's still fun on here

If you phone them up and order a repair that way UPS normally bring a box and labels with them so when the driver turns up you can send it away there and then.

Stiffyuk wrote:Hi

My machine is now not reading any discs so I have requested a repair to my machine, but I was wondering what I need to put my machine in to arrange the postage of the unit? i.e. is a box needed?

Am I reading it correctly that I need to send this to Microsoft myself?

Regards

Stiffy

snappingjoe my xbox broke down recently microsoft quoted 79 pounds for repair not including postage, looked on the net found a repair service cd 24-7.co.uk postage was 10 pounds put xbox in any suitable box with bubblewrap cost of repair was 50 pounds return postage was 2.50 the fault was 3 red lights, there phone no is 0121 459 8772 the machine was back and working in 1 week,hope this helps you mate.